Our service system

After sales service process

  • ✓ 24/7 customer service hotline response
  • ✓ Provide a solution within 2 hours
  • ✓ Priority supply mechanism for spare parts

Scope of Technical Support

  • ✓ Product installation and operation training
  • ✓ Clinical follow-up and surgical guidance
  • ✓ Academic support and paper collaboration

Value-added service

  • ✓ Welio College Online Courses
  • ✓ Review of Expert Surgical Live Streaming
  • ✓ Customized training for hospital departments
  • ✓ Priority participation in academic conferences
Frequently Asked Questions
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